Refund & Return
All Felli products are covered by a 1-Year Warranty. Please note that any damages or shipping complaints must be reported within 72 hours of receipt.
Regarding your return and refund request, we will provide you with a prepaid shipping label to send the unwanted items back to our California warehouse:
11256 Jersey Blvd, Rancho Cucamonga, CA 91730, USA
Please note that the return shipping charges will be deducted from your refund once we receive the items.
To proceed, kindly submit your Return & Refund request using this Form and select "After-Sale Support", ensuring you include the following information:
- Order ID
- List of unwanted items and their quantities